I have tried to be objective and consistent with all my live Blackjack casino reviews. Hopefully they will strike a chord with you, but I thought it might be helpful to explain the criteria I used to mark each of the casinos. Hopefully, the categories and explanations make logical sense.
Game Options – Here I am interested in the house rules or game features. These are things like what you can do with splitting pairs, what cards you are allowed to double on, whether the dealer has to hit on soft 17’s. These are important for two reasons, firstly playability and second because restrictive practices here increase the house edge if you are playing standard blackjack strategy. If you are interested then check out my Blackjack Strategies page for a more detailed list of the variations.
Customer Support – Do they have multiple methods for communication with me? Is support available 24×7? Do they have instant chat?, are they quick to respond?. Are they able to help me immediately?. Do they have an online FAQ and self help library? Are the support people knowledgeable about the product i’m playing?.
Playing Experience – What is the overall impression of the casino. Did I have a good time?, are the dealers nice and chatty?, is everything easy to understand?. Does it have a good set of games, is there a comprehensive set of betting options? Are high stakes players taken care of?
Software – What’ is the software like to use, does it integrate well with the rest of the casino?. Are the images clear and the video streaming fast.? Have they taken more than the default shared tables? Is it available on mobile?
Payment Options – Does the casino have a good variety of payment options?. Do they payout quickly & on time.?
Security – How good is the reputation of the casino amongst other players? Do they hold a valid gaming license? Are they transparent about the security measures they have in place. Are they regularly audited. Do they publish this information?
Bonuses – Do they have bonuses?. How strict are the wagering requirements? Do they offer repeat bonuses?. Do they offer loyalty points and can they be redeemed for cash or playing credits.